How to bring Mental Health Safety into your workplace and to your clients to assist people going through mental health challenges and financial distress.
The prevalence of mental health conditions by industry sector is highest in these industries
a. Accommodation and food services
b. Information media and telco
c. Wholesale and retail trade
*Source: Australian Government Mental Health Productivity Commission Inquiry Report No. 95, June 2020
“Listen, listen, listen, don’t focus on my ‘I’ but focus on their YOU. Take my Manager hat off - my job is not to solve their problem” Engineering Manager
“A very important topic and very relevant to our current situation. Thanks Bill. Well-presented and facilitated. Loved the open discussion and sharing of ideas too.” Sales Manager - Healthcare
People Leaders & HR Managers in these industries recognise that there is a strong association between mental health problems, customer-facing roles and financial difficulties. Therefore, managers and team members need knowledge and helping skills relevant to working with people with mental health challenges.
You are concerned that a greater number of people are being impacted mentally, emotionally and financially by the pandemic and other factors – causing increased stress, anxiety, depression and even suicidal thoughts
You want your Managers and client-facing team members to be more skilled at recognising the signs, and therefore, helping people who are going through difficult personal or family situations. You are concerned they could make the situation worse, by saying the wrong thing or giving the wrong advice.
We understand. We can help you with evidence-based and Industry-approved mental health first aid certification.
Your Managers and your client-facing team members will want to take a more proactive approach to the Mental Health Safety of each other and your clients. This will position you as the experts in your industry.
Your customised Program will help you:
Be a Leader in Your Industry
Your People Leaders and Managers will demonstrate that they authentically care about the mental health and wellbeing of their team members and their clients.
Break Through Mental Health Issues
Meet your clients and team members where they are at… early intervention helps them to come to their own self-awareness and access the resources that are best suited to them. There is a proven 492% return on your investment.
Greater Employee Engagement
You will have a less stigmatised and more educated work force that will be more engaged and committed to their work. Engagement is 8 times higher in companies that prioritise wellbeing.
Massively Decrease Risk
Without a Mental Health Safety Strategy in your Workplace, you have increasing legal risks and people risks of:
Higher sick leave due to stress and increasing stress leave claims
Higher client dissatisfaction
Higher incidence of bullying claims
Higher disengagement from many staff
This increases your workload massively
Imagine a situation in which your Managers and your client-facing team members could
Identify the signs of mental unwellness
Confidently approach and discuss with a team member or client – what to say and what not to say
Have a caring conversation and help the person come to their own awareness
Know what resources to refer to
Manage their own self-care and the rest of the team
What a difference would that make to your clients and to the culture of your company.
What are the modes of delivery?
The Mental Health First Aid Skills – Certification Training has three modes of delivery
Group sizes are maximum of 12 people for virtual and 20 people for in-person - for the mental and emotional safety of all participants.
Virtual delivery is an E-learning component [5-7hrs ] plus 2 x 3 hr (with breaks) virtual interactive workshops
Blended delivery is an E-learning component [5-7 hours] plus 4-6 hour in-person workshop
In-person delivery is a two-day workshop – on your premises or selected venue
It’s Super Easy To Get Started
The Mental Health First Aid Skills – Certification Training has three modes of delivery
Step 1 - Schedule a discussion
Step 2 - Collaborate on creating a tailored plan
Step 3 - Let’s implement the plan together
Step 4 - Then celebrate your progression towards a mentally safe workplace
“Listen, listen, listen, don’t focus on my ‘I’ but focus on their YOU. Take my Manager hat off - job is not to solve their problem” Engineering Manager
“A very important topic and very relevant to our current situation. Thanks Bill. Well-presented and facilitated. Loved the open discussion and sharing of ideas too.” Sales Manager - Healthcare
You will …
Take a more proactive approach to the Mental Health Safety of your people and your clients
Empower your managers to have effective conversations with your people and your clients
Help your Managers to manage their own self-care and the rest of the team.
Demonstrate more care for your team members and your clients
Encourage your people to reach out and use the services that you have available for them
Improve your employer brand and employee engagement
“Bill Carson was very knowledgeable in the subject and came with a lot of experience through his work with Lifeline etc. Bill kept us all engaged and answered all the questions we asked.”
— Financial Services Company
FREE WHITEPAPER
Wellbeing and Mental Health - the ROI
The business case for employee mental health, resilience skills and wellbeing.
MENTAL ILLNESS IS THE LARGEST CATEGORY OF HEALTH-RELATED BUSINESS COSTS.
Yet, the potential ROI is 5X for wellbeing, mental health and resilience skills training & awareness programs … [Deloitte, Jan 2020]
6% of Wages
The direct business impact of mental health challenges can be significant – equivalent to around 6% of wages(1) and add to that the indirect costs such as reduced creativity, presenteeism and the unreported impact on colleagues.
However, increased employee wellbeing, mental health and resilience skills will drive up business profitability because productivity and creativity go up and avoidable employee related costs go down. And it is really good for your people and your clients/customers!